My emails are not being directed to HubSpot.

[Gitte]

Hello,

I've been on the phone with Javier from support, but he was not able to help my with my problem, therefor I'm writing this post, in hope that maybe someone in the community can help me. 

My emails are not being directed to HubSpot, and when I try to update microsoft I get the message on the picture. The text next to the big red cross says "A unit that is connected to the system is not working."

Can someone please help me with this?

Kind regards

Gitte Hald

[sharonlicari]

Hey @Gitte 

Thank you for the information provided. 

Could you please translate the error message? Also, I'd like to share this article with the possible solutions to this issue-

Thanks

Sharon