Outlook Sales Extension

NS829
Member

Meeting Scheduler Not Recognizing All Day Events

SOLVE

I have notice that the meeting scheduler allows people to schedule meetings on days when I have an "all day" event marked on Outlook.  Is there a setting I'm missing?  This is causing issues

1 Accepted solution
Crystal_Hopper
Solution
Key Advisor | Elite Partner
Key Advisor | Elite Partner

Meeting Scheduler Not Recognizing All Day Events

SOLVE

Hi @NS829

 

Couple of additional questions.

 

  1. What email platform are you connected with? Gmail, Outlook, etc.
  2. This all day meeting, are you set to Busy or Out of Office in your calendar for the meeting? If it is marked as Free, that would explain why the meeting app is still saying you're available.
    1. When you say All Day, do you mean midnight to midnight, or 8-5?
  3. In the meeting settings in HubSpot, did you set your working hours?

Crystal_Hopper_0-1741112018804.png

 

Please share whatever insights you can and we'll get this figured out. Thanks!

 

 

***************************
Did my post solve the questions or challenge? Please mark it as a solution for others to find.

Crystal Hopper

Integration Specialist

Unlimited
website
https://www.unlimitedtechsolutions.com/

View solution in original post

0 Upvotes
4 Replies 4
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Meeting Scheduler Not Recognizing All Day Events

SOLVE

Hi @NS829,

 

Have you made sure that you set this event to busy/unavailable? Calendar events can have different statuses and you need to make sure (via right clicking or directly within the entry) to set it as busy/unavailable.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
Crystal_Hopper
Solution
Key Advisor | Elite Partner
Key Advisor | Elite Partner

Meeting Scheduler Not Recognizing All Day Events

SOLVE

Hi @NS829

 

Couple of additional questions.

 

  1. What email platform are you connected with? Gmail, Outlook, etc.
  2. This all day meeting, are you set to Busy or Out of Office in your calendar for the meeting? If it is marked as Free, that would explain why the meeting app is still saying you're available.
    1. When you say All Day, do you mean midnight to midnight, or 8-5?
  3. In the meeting settings in HubSpot, did you set your working hours?

Crystal_Hopper_0-1741112018804.png

 

Please share whatever insights you can and we'll get this figured out. Thanks!

 

 

***************************
Did my post solve the questions or challenge? Please mark it as a solution for others to find.

Crystal Hopper

Integration Specialist

Unlimited
website
https://www.unlimitedtechsolutions.com/
0 Upvotes
NS829
Member

Meeting Scheduler Not Recognizing All Day Events

SOLVE

BINGO...marked as free, not out...Thank you !

Crystal_Hopper
Key Advisor | Elite Partner
Key Advisor | Elite Partner

Meeting Scheduler Not Recognizing All Day Events

SOLVE

Woo hoo! I thought that might be it because I know when I schedule "All Day" events in Outlook they save as "Free" by default. Always thought that was kind of silly.

***************************
Did my post solve the questions or challenge? Please mark it as a solution for others to find.

Crystal Hopper

Integration Specialist

Unlimited
website
https://www.unlimitedtechsolutions.com/
0 Upvotes