MS Exchange Email No Longer Suggesting Email Addresses

[FiveOaks]

After I connected my Outlook Exchange account to HubSpot, Outlook stopped suggesting or auto-completing email addresses in the To: field as I enter the address. For example, it used to be that if I typed "Jim" it would show a dropdown suggesting each "Jim" I had emailed previously or who were in my address book.  I've gone into Outlook Options>Email>Send Messages and re-checked the "Automatic name checking" and "Use Autocomplete list..." but that hasn't helped.clicked the reset this? I think there is a direct correlatoin between my installing the Hubspot widget or app and this no longer happening. Does anyone know how to get this working again? Thanks!

[TiphaineCuisset]

Hi @FiveOaks 

Thank you for reaching out. 

I haven't seen this issue before. 

What happens when you disconnect your inbox from HubSpot following those steps? 

Thank you, 

Best, 

Tiphaine