Lost email tracking: Cannot uninstall and re-install Hubspot Sales for Outlook successfully
Nov 28, 2018 2:54 PM
Hello HubSpot community, I would be grateful for any assistance getting Hubspot for Sales Outlook (free version) working....
In short, I cannot seem to trouble-shoot the error message below and I don't see any Hubspot documentation to address it. I have lost all email integration capability and email tracking. Loss of email tracking triggered my trouble-shooting efforts. I think the error message below may have to do with uninstalling and reinstalling the products needed for set up (e.g.Hubspot Outlook for Sales, Hubspot Windows, Microsoft Visual Studio) several times (as I plugged this error into Google search and this theory came up in a chat room). But I can't seem to find a solution noted online if this is the issue so I am posting here and close to giving up. I'd think others Hubspot users would have this issue. I should note that I have uninstalled and re-installed the needed products for set up a few times to address previous error messages prior to the one I had received see below. I also uninstalled and reinstalled Microsoft Visual Studio per instructions in Hubspot documentation as part of the process.
Thanks in advance and see below for the error:
************** Exception Text **************
System. Runtime.InteropServices.COMException (0x800736B3): The referenced assembly is not installed on your system. (Exception from HRESULT: 0x800736B3)
at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.GetManifests(TimeSpan timeout)