Log all emails to HubSpot from Microsoft admin
Log all emails to HubSpot from Microsoft admin
Hey @SauravRoy, thank you for posting in our Community!
Currently, logging all emails at an organization level from Microsoft 365 directly to HubSpot isn't possible by default. HubSpot's email integration is designed to log emails at the individual user level. Each user needs to connect their email account to HubSpot and enable email logging. Organization-wide email logging would require custom development or third-party tools to automate this process across all accounts.
I would highly recommend you to please post this idea at our ideas forum (here).
Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.
I hope this helps.
Pam
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