Outlook Sales Extension

TPuehringer
Member

Lists do not work in the sychronization options

I am note able to select a list of contact that should be synchronized.

 

Anvbody works works with that feature?

0 Upvotes
2 Replies 2
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Lists do not work in the sychronization options

Hi @TPuehringer,

 

Could you specify what exactly you're trying to do and which feature you're referring to? Are you expecting a contact to sync from Outlook Desktop to HubSpot or vice versa? If you could provide more detail as to which steps you took and what you'd like to achieve that would be helpful.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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franksteiner79
Key Advisor

Lists do not work in the sychronization options

Hi @TPuehringer 

 

Just adding to @karstenkoehler's point, there are two Outlook tools.

 

The Outlook Desktop Add-in, which allows you to track and log emails and use a number of HubSpot Sales Tools from within Outlook. And the Outlook Contact Sync, which allows you to sync contact between Outlook and HubSpot.

 

It sounds to me that you might using the former expecting the functionality of the latter? If you are using the right integration, this article outlines access requirements and troubleshooting recommendations for the Outlook Sync.

 

Frank

 

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Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

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