Issues with Hubspot linking to Outlook for Mac

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New Member

I have been sending emails from hubspot, sycned with my outlook account (for mac). The emails were showing up as sent in hubspot and I was getting replies from clients. Now the emails being sent in hubspot are still showing as sent, but are not going through to clients. 

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Community Manager

Hi @2043149, thanks for reaching out!

 

Are you still having difficulty sending emails to your clients via your connected inbox? Have you tried reconnecting your inbox to the CRM, and trying again? Are none of your emails going through, or only some? Have you tried sending a test email to your personal email address, for instance, and did not receive it? Could you provide some example screenshots of emails that are showing as sent, but were not received?

 

Thanks for your help,

May

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