Outlook Sales Extension

MikeSproule
Member

Issue with Outlook Add-On

SOLVE

Is anyone having issues their the Outlook Add-On. My add on is no longer tracking emails. It will post my outlook messages into the CRM, but it doesn't track emails. I have uninstalled and re-installed the app, but it still is not working. Anyone having the same issues? Any suggestion for fixes?

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1 Accepted solution
danmoyle
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Issue with Outlook Add-On

SOLVE

@MikeSproule we use Google Workspace, so not Outlook. But here's where I'd start: Troubleshoot the HubSpot Sales Outlook desktop add-in 

 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/

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1 Reply 1
danmoyle
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Issue with Outlook Add-On

SOLVE

@MikeSproule we use Google Workspace, so not Outlook. But here's where I'd start: Troubleshoot the HubSpot Sales Outlook desktop add-in 

 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/