Outlook Sales Extension

SaraRuiz87
Member

Integration with Outlook for Mac

SOLVE

Hello, 

I have a client that can´t finish well integration with outlook for Mac. 

Her version of Outlook is 16.90.2

The problem is that when trying to send an email from hubspot, it doesnt work. The emails does not get launched. 

Do you know how can I solve it?

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2 Accepted solutions
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Integration with Outlook for Mac

SOLVE

Hey @SaraRuiz87 there's no supported HubSpot integration for outlook on mac. You would need to use the office365 extension instead. 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

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TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Integration with Outlook for Mac

SOLVE

Hey @SaraRuiz87 yes once your email is connected you can send emails from this address through the contact record within HubSpot and it will be logged to the contact record. 

 

Connecting your calendar is a different process, but you can do that too through this guide

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.


View solution in original post

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4 Replies 4
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Integration with Outlook for Mac

SOLVE

Hey @SaraRuiz87 there's no supported HubSpot integration for outlook on mac. You would need to use the office365 extension instead. 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.


SaraRuiz87
Member

Integration with Outlook for Mac

SOLVE

Thanks Tom 😊 2 more questions... Once integration is done (between office 365 and hubspot)

  1. Is it possible to send emails From hubspot? 
  2. When I create a meeting from hubspot, will that meeting be registered in Outlook Calendar too?
0 Upvotes
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Integration with Outlook for Mac

SOLVE

Hey @SaraRuiz87 yes once your email is connected you can send emails from this address through the contact record within HubSpot and it will be logged to the contact record. 

 

Connecting your calendar is a different process, but you can do that too through this guide

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.


0 Upvotes
GiantFocal
Top Contributor | Partner
Top Contributor | Partner

Integration with Outlook for Mac

SOLVE

Hi @SaraRuiz87,

 

To confirm, are you trying to send an email from or to Outlook?

Best regards,
Ernesto @ GiantFocal
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