Importing E-Mails

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Hi Everyone, 

Is there a way to import all e-mails that have been shared from Hubspot users with contacts so you can track all threads even if they weren't send via Hubspot e-mail panel? 

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Community Manager

Hi @agorraca

 

The best way to import emails into the CRM that have already been sent is by using the forwarding address associated with your portal ([Your Hub ID]@forward.hubspot.com). You can send the individual emails to this address and they will associate with the contact's timeline.

 

 

For more information regarding the forwarding address, I would recommend taking a look at this article: Forwarding emails to the CRM

 

Thank you,

Jenny


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Solution
Community Manager

Hi @agorraca

 

The best way to import emails into the CRM that have already been sent is by using the forwarding address associated with your portal ([Your Hub ID]@forward.hubspot.com). You can send the individual emails to this address and they will associate with the contact's timeline.

 

 

For more information regarding the forwarding address, I would recommend taking a look at this article: Forwarding emails to the CRM

 

Thank you,

Jenny


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !

View solution in original post