I can only see HubSpot settings in Outlook

coachynski
Member

Hello,

I installed HubSpot Sales Free as an add-on to Microsoft Outlook. I have two Exchange accounts connected to Outlook. In one of them (where I want to use HubSpot) only the icon with settings appears. I can do nothing else with it. I am asking for help.

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PamCotton
Community Manager

Hello Coachynski,

 

How are you ? I would recommend that you check if you have the correct extension installed in your Outlook, also check for any updates on the extension, removing and installing again may help.

 

I will send this article that have a few troubleshoots that will help you solve your case :

Let me know if that troubleshoot works for you.

 

Kindly,

 

Pam

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