Hubspot sales for outlook desktop - install failure

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Occasional Contributor

Office 365 desktop

get install error halfway thru:

 

A device attached to the system is not functioning. (Exception from HRESULT: 0x8007001F)

 

HubSpot for outlook install error images.png8-11-2019 2-51-50 PM.png

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Community Manager

Hi @BazzaFiggy ! 

 

As an initial troubleshooting step for you, I would recommend going through the steps outlined in our documentation here. If you are still receiving an error after taking those steps, please reach out!

 

Best, 

Olivia 

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Occasional Contributor

@

That then gave me a different error 

'Value does not fall within the expected range error message.'

 

Followed those instructions and it is now working.

 

Thank you

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4 Replies 4
Occasional Contributor

I was running the 'hubspotforoutlookinstaller.exe'

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Community Manager

Hi @BazzaFiggy ! 

 

As an initial troubleshooting step for you, I would recommend going through the steps outlined in our documentation here. If you are still receiving an error after taking those steps, please reach out!

 

Best, 

Olivia 

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0 Upvotes
Occasional Contributor

@

That then gave me a different error 

'Value does not fall within the expected range error message.'

 

Followed those instructions and it is now working.

 

Thank you

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0 Upvotes
Community Manager

Happy to hear it @BazzaFiggy ! I hope you have a great weekend!

 

Olivia

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