Hubspot doubling up on Outlook and stealing the focus
Feb 25, 2020 10:21 AM
I just recently started having two Hubspot extensions in Outlook, even though the com-add in section only shows one. Here's what my bar looks like:
The one on the right is the one that just showed up. It looks like it's a revision of the interface, but the old one is still there.
The sidebar also shows up with no way to close it:
It's covering up my Grammarly, which is a pain.
The third issue I'm having is that the pointer focus moves somewhere I don't want it to go. I'm not sure. When I'm replying to an email, I use ctrl+shift+R and then start immediately typing. That doesn't work now since the pointer has moved somewhere else. This is messing with my flow and I'd like to change that behavior.
Clicking the new Sales Tools button in the toolbar makes the HubSpot Sales window try to open but after a brief pop-in, it closes again.
Any ideas what might be causing this?