Outlook Sales Extension

KMether
参加者

Hubspot Remote Desktop app?

解決

Hi, does Hubspot have a remote desktop tool?

0 いいね!
2件の承認済みベストアンサー
karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

Hubspot Remote Desktop app?

解決

@KMether no, this is not something that HubSpot offers. HubSpot is a customer platform focused on connecting marketing, sales, and customer service – not to provide technical support to other users via remote desktop access. You would have to use third-party tools for this.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

元の投稿で解決策を見る

0 いいね!
RSchweighart
解決策
トップ投稿者 | Gold Partner
トップ投稿者 | Gold Partner

Hubspot Remote Desktop app?

解決

Hi @KMether,

 

You may check out logging in as another user since it looks like you have an enterprise plan on one of the hubs. It's not quite a remote support tool but can give you better visibility from a specific user's perspective.

 

https://knowledge.hubspot.com/user-management/log-in-as-another-hubspot-user

元の投稿で解決策を見る

0 いいね!
6件の返信
EClarke9
メンバー

Hubspot Remote Desktop app?

解決

NO it's not availble 

0 いいね!
KMether
参加者

Hubspot Remote Desktop app?

解決

OK, thanks. 

 

Given we use the Hubspot Help Desk tool, I hoped they might offer a remote desktop tool or have a 3rd party offering. Clearly not. Thanks anyway, Karsten. 

0 いいね!
karstenkoehler
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

Hubspot Remote Desktop app?

解決

Hi @KMether,

 

No, HubSpot does not offer a remote desktop tool. The full set of features can only be accessed through the browser, via app.hubspot.com.

 

What is it that you would want to accomplish by using a remote desktop tool?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 いいね!
KMether
参加者

Hubspot Remote Desktop app?

解決

Ahhh, thanks Karsten. I'll need to be more specific then... I was asking about a remote support tool e.g. to remote into a customers computer to provide remote support.

0 いいね!
RSchweighart
解決策
トップ投稿者 | Gold Partner
トップ投稿者 | Gold Partner

Hubspot Remote Desktop app?

解決

Hi @KMether,

 

You may check out logging in as another user since it looks like you have an enterprise plan on one of the hubs. It's not quite a remote support tool but can give you better visibility from a specific user's perspective.

 

https://knowledge.hubspot.com/user-management/log-in-as-another-hubspot-user

0 いいね!
karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

Hubspot Remote Desktop app?

解決

@KMether no, this is not something that HubSpot offers. HubSpot is a customer platform focused on connecting marketing, sales, and customer service – not to provide technical support to other users via remote desktop access. You would have to use third-party tools for this.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 いいね!