HubSpot cannot access the API for office365 mailbox.

New Contributor

I have installed hubspot plugin in office365 web.

When I click on hubspot sales in office365 web it goes through the process and then it I see this again!  

something went wrong...
You cannot access this application because it has been misconfigured. Contact your IT department and include the following information:
Undefined Sign-On URL for application "HubSpot Sales".

1 Reply 1
Resident Expert

Hi @Martin10 


It would be helpful to know a few additional pieces:

1- HubSpot subscription - free, starter, etc

2- browser and version being used

3- pc or mac

4- does an alternate browser net the same results?

5- are other users experiencing the same things