How to delete old Outlook Plugin?

[kevinmcbride]

I received a prompt stating that my current Outlook plugin was no longer going to be supported and I needed to install the new version. I did, and now I have two plugins. After reading a few suggestions and help files, I cannot find a way of removing the old plugin. It's not in add/remove programs and it's not listed in my Outlook add-ins. The NEW plugin is listed in my Outlook COMs, but not the old one. I also deleted the contents of the app data folder...nothing. How do I get remove this depricated plugin?

Thank you for any assistance!

[Berg]

Does not work for me at all

[kvlschaefer]

Hi @Berg,

Apologies to hear that you're running into an issue with deleting the plugin.

Can you please create a new post for the community to assist?

Please make sure to include a full description of the Outlook issue you are running into, any troubleshooting steps that you have taken so far and pertinent screenshots in the new post for the Community to better assist with the next steps.

Thank you,

Kristen

[roisinkirby · Accepted solution]

Hey @kevinmcbride please review this knowledge article: https://knowledge.hubspot.com/articles/kcs_article/settings/how-do-i-uninstall-hubspot-sales

[kevinmcbride]

Ah ha, you do it from the MS Store! I read that help article but missed that!

Thank you!