Outlook Sales Extension

jesshall
Membro

How can we track weather an attachment in an email has been opened?

resolver

Is it possible to do this? Would be grateful for any support / advice.

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roisinkirby
Solução
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

How can we track weather an attachment in an email has been opened?

resolver

Hey @jesshall, this is not currently possible. The best way to track document views is by attaching the document as a link. You can check out the process here: How to send tracked links in an email

 

You might also be interested to learn about the Documents tool available with the Sales Pro upgrade. Documents allows you to build a library of up-to-date sales content and documents for your entire team. Get instant alerts when prospects interact with your content and see aggregate metrics on the content's performance. Here's how it works: An overview of Documents.

 

I hope the information above is of help!

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roisinkirby
Solução
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

How can we track weather an attachment in an email has been opened?

resolver

Hey @jesshall, this is not currently possible. The best way to track document views is by attaching the document as a link. You can check out the process here: How to send tracked links in an email

 

You might also be interested to learn about the Documents tool available with the Sales Pro upgrade. Documents allows you to build a library of up-to-date sales content and documents for your entire team. Get instant alerts when prospects interact with your content and see aggregate metrics on the content's performance. Here's how it works: An overview of Documents.

 

I hope the information above is of help!

0 Avaliação positiva