Forgot to send to BCC

[vlador]

Hi all,

I have connected Hubspot with my IMAP mail account and it's working fine.

Most the time I am writing emails with my mail client and adding the HubSpot BCC address to log the mail to the client.

Unforatuntely, I am forgetting to add the BCC address sometimes.

Is there any possiblity to forward the sent mail to Hubspot to achieve the same functionality?

I do not want to re-sent the mail to the reciepient. I just want to log the mail after it has been sent ...

That would be great, as it happens more often than expected 🙂

[edjusten]

Hi @vlador . If the email receives a reply, you can use the forwarding address to record it on the contact's timline. Click here to find out how to forward a reply to an email to the CRM.

Ed 

[vlador]

Hallo @edjusten,

thanks for your reply.

I am aware of the forward address, but due to the IMAP integration this is done automatically when a new email is received. 

I am looking for a possibility to log an email after I accidentally sent it. 

Forwarding the sent mail to bcc or forward address does not work. 

Any good solution for that scenario?

[edjusten]

Hi @vlador . A workaround is not available at this time. 

Ed

[vlador]

@edjusten, thanks for your quick clarification. 

Maybe you can raise this as feature request?

[edjusten]

Hi @vlador . A feature request carries much more weight wehn coming from a user. 

Can you add this as a post to our ideas forum for further comment?

cc: @AlvaroRodrigues

[shauvik]

Very important feature. Upvoted.

There is a button to save an email to a template. I think it's more important to Log an email. Templates are lesser but the need to log an email is more frequent.

[AlvaroRodrigues]

I need this too 😞

[Keesdd]

Really in need of this too! Please implement.