Fixing Outlook Install "Value does not fall within expected range"

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HubSpot Product Team
HubSpot Product Team

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This also works for "Access is denied" or "The referenced assembly is not installed on your system"

  1. From the Windows Start menu, navigate to Computer (or "My Computer”)
  2. Navigate to C:\Users\YOUR-USERNAME\AppData\Local\Apps (If the "AppData" folder is not visible, copy this filepath, paste it into the Windows address bar, replace "YOUR-USERNAME" with your Windows username [i.e. tmahon], and hit Enter. You should then be taken to that folder's location.)
  3. Delete the folder labeled 2.0
  4. Re-install HubSpot Sales

If this doesn't fix the error:

  1. Navigate to the Local folder from step 2 (C:\Users\YOUR-USERNAME\AppData\Local\) and remove the following folders:
    • IsolatedStorage
    • assembly
  2. Re-run the install
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HubSpot Product Team
HubSpot Product Team

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HubSpot Product Team
HubSpot Product Team

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New Contributor

Sorry to say, but i've tried the above and it doesn't work for me. still getting the same error message. I could not find the IsolatedStorage folder anywhere on the C: . any other suggestions?

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