False Positives and Other issues
Aug 9, 2017 11:20 AM
I recently updated my computer and my Hubspot email tracking plugin for Outlook is giving me trouble. To be clear, this happened earlier this year and Hubspot support was able to fix it.
I'm getting false positives on email opens and it's not just from sending on my desktop and opening on my phone. I'm immediately getting notifications that my email is opened by the recipient, even though it's showing my location and desktop.
Also, I'm automatically logged out of the notifications, so have to sign back in every time. Additionally, the plugin has been nearly crashing Outlook everytime it starts up, even though I've regularly updated the plugin whenever prompted.