Error Message downloading add-ins for Outlook on PC

lauren1991
Member

Hi,

 

When I initially conncted my emial to hubspot there were no porblems tracking my emails. After about a week I noticed it had stopped. It says my inbox is connected and I have tried deleting and reconnecting my inbox again.

 

I can track my emails if I manually cc my hubspot address but I don't always remember to do this so I lose some of the thread.

This is the error message I get. Has anybody else experienced this?

 

Thanks

 

error message hubspot emails.PNG

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1 Reply 1
jennysowyrda
Community Manager

Hi @lauren1991,

 

I would recommend starting by following the guides in this resource, which include a range of troubleshooting guides for Outlook issues.

 

Thank you,
Jenny

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