What a joke this add-in is. As a Google user, the Hubspot Sales Chrome extension for Gmail doesn't even compare to the Office 365 version. They share no real-use user experience features, so trying to support my clients has been a complete nightmare.
If you're struggling to, and eveything appears connected, make sure the Hubspot sidebar in Outlook is open when you compose an email, this is the only way get the Hubspot logging email in the BCC field. This is an extra step when composing an email, but it's the best Outlook can do.
If you're completely fed up too, and see Hubspot as the leading tool for your business, could to move to Google? We can help you migrate everything, and get you and your team trained up using Google Workspace in a matter of days.
While the Outlook integration isn't ideal, HubSpot also acknowledges this and is reportedly working on a new integration. Helpful tools to use while HubSpot is finishing up the new integration could also be pinning that sidebar, so it shows up whenever you create an email.
If you feel like you have an idea on how to solve this issue, or have ideas on how it should function, the Ideas section might be the best location for this.
While the Outlook integration isn't ideal, HubSpot also acknowledges this and is reportedly working on a new integration. Helpful tools to use while HubSpot is finishing up the new integration could also be pinning that sidebar, so it shows up whenever you create an email.
If you feel like you have an idea on how to solve this issue, or have ideas on how it should function, the Ideas section might be the best location for this.
Do you have anything you could link that evidences that Hubspot acknowledges that the Outlook plug-in is poor and that they are working on a new integration?
It's a tricky task to explain to my directors, who are paying a lot for the system, that the integration really is as bad as it is....
Thanks, but I won’t be wasting time crafting my idea, just look at the Google Chrome extension for reference, it’s a perfect example of great UX.
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