Email open notifications

[SHelberg]

I track emails with the Hubspot plugin for Outlook. Recently - As in the past week or so - when I send an email, I receive an immediate 'email opened' notification.

This is not opened by the recipient - I did a quick test and sent a mail to my personal email and got that notification before I even had a chance to swithc to my email client.

Why would this suddenly start happening?

I saw simialr issues on posts from 2022.

[karstenkoehler · Accepted solution]

Hi @SHelberg,

Can you check whether you completed all of these steps outlined here? https://knowledge.hubspot.com/email-tracking/block-self-open-notifications-with-the-hubspot-sales-ou...

Best regards