Hello All, I use the free version currently to test ROI of taking the next steps, it was working brilliantly now email tracking is failing due to security software but my IT have said this isnt from us?
When I review the email it is logged but not tracked and a notification says that I chose this, on review of my settings they are all correct and emails should be tracked and logged
Can you please share a screenshot of the notice on the email and also a screenshot of the settings you reviewed? How exactly are you currently sending / logging emails? (from within the CRM, using the Outlook extension, etc)
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer