Email Opened notifications in Hubspot dashboard and Chrome extension stopped working
Oct 23, 2017 8:31 PM
The Email opened notification was working perfectly until about a week ago.
It was showing in the Chrome Extension, and the Hubspot Sales Notifications dashboard.
Nothing was changed, but since about a week ago, all emails just show as "unopened".
I tested by setting another email account of mine as a contact and writing an email. It delivered fine, but when i opened it, there was no notification, and Hubspot still reports it as 'unopened'.
This really diminishes value with the loss of this function.
Anyone have any ideas?