Email Integration for Outlook 365 for Mac not workingSOLVE
Oct 12, 2018 10:56 AM
I'm using Outlook 365 on my Outlook for Mac app for an email account that is using my own company's domain name (not an Outlook account like hotmail.com or live.com).
I've already downloaded the Outlook 365 add-in and activated it in my Mircosoft account.
I also connected my inbox to my Hubspot account under Email Integration settings which now indicates that it's enabled. I have a IMAP+SMTP Inbox type.
I relaunched my Outlook for Mac app, but nothing has happened. I don't see any Hubspot integrations in my Outlook for Mac app - no menu options in the Tool bar, no options when I compose a new email.
Am I missing a step? Is the fact that my email is from my own domain and not an Outlook email a problem (e.g. hotmail, live)?
I want to be able to track email opens and clicks primarily so I can follow up on leads while they are still hot. I believe this email integration is the way to do this, but if there are other options that work for Outlook for Mac please let me know!
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