Email Integration creating Contacts - How do you stop it from creating contacts?
May 13, 2019 4:09 PM
I have the Outlook integration on so I can email contacts through Hubspot. But now every time I get an email such as a newsletter, article, system alert, etc. from random sources Hubspot is creating a Contact in my Contact List.
Obviously I can't configure any filters or no logging domains since I don't know all the sources that will email me.
I need to track all my conversations with the people that exist in my Contact List, I just don't want Hubspot to add NEW contacts.
Where is the configuration to not create new contacts and only update the existing contacts?