Outlook Sales Extension

afauske
Participant

Email Attachments

SOLVE
Checking back to see what resolution there is for Hubspot including attachments in emails? We want to fully integrate from Outlook but our proposals and reports do not get put into the history.
 
 
1 Accepted solution
nicolebrenner
Solution
HubSpot Employee
HubSpot Employee

Email Attachments

SOLVE

Hey @afauske

Thanks for the question!

This feature is not currently possible in HubSpot,but you can vote for or post this as a feature request on our ideas forum here: https://community.hubspot.com/t5/HubSpot-Ideas/Allow-attachments-in-emails-to-log-to-CRM/idi-p/11433

View solution in original post

7 Replies 7
ThreadsHelp2018
Top Contributor

Email Attachments

SOLVE

I understand that this feature is currently in beta with HubSpot but has not been released widely yet. However if you need an immediate solution or would like to import attachments relating to historic emails then we now have a solution to deal with this.  You can find more details on our integration with HubSpot here:

 

https://try.threads.cloud/threads-log-email/

 

nicolebrenner
Solution
HubSpot Employee
HubSpot Employee

Email Attachments

SOLVE

Hey @afauske

Thanks for the question!

This feature is not currently possible in HubSpot,but you can vote for or post this as a feature request on our ideas forum here: https://community.hubspot.com/t5/HubSpot-Ideas/Allow-attachments-in-emails-to-log-to-CRM/idi-p/11433

Portytwnhall
Participant

Email Attachments

SOLVE

So does that mean I cannot attach anything to an Email in hubspot.  Thats seems like its a basic need. 

0 Upvotes
ote
Member

Email Attachments

SOLVE

Wait a minute.  If someone sends me an email with an attachment, I can't get it in my Hubspot emails??!!!  I just had to write a really embarrassing email telling someone I didn't get their attachment.

Heldo
Member

Email Attachments

SOLVE

The attachments in emails are not being sent currently, a week ago they were attaching and being sent.

Something seems to have changed to stop this functionality.

 

0 Upvotes
Stuart1
Participant

Email Attachments

SOLVE

Hi There,

 

Just adding to this thread to see if this will be worked on.

 

When I attached a document (PDF, Word, Excel) to a email from Hubspot, it does not attach properly, like a normal email.

Instead it just adds a link for people to click on. The link gets added randomly to the body of the email copy, which means that you have to copy and paste it to a suitable position?

Is this normal? Is there no way to have an attachment like a normal attachement?

 

Any assistance would be greatly appreciated.

Stuart

0 Upvotes
nicolebrenner
HubSpot Employee
HubSpot Employee

Email Attachments

SOLVE

Hey @Stuart1, thanks for your post. It sounds like you're referring to the Documents tool, which is a bit different than the topic of this thread. I would recommend checking out this Topic:

https://community.hubspot.com/t5/Archived-Discussion-Board/Attach-document-in-email-sent-from-contac...

 

If you have any additional questions, I would recommend posting to that origianal thread in order to keep questions related to the topic at hand. 

0 Upvotes