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E-mail tracking and opening

Nuevo miembro

Hi, each time i open a mail in Outlook that is related to a contact in Hubspot, it send a notification of opening from the contact which is not true as it is me. It leads to bad analysis of % of opening... How to manage this ? (Contact/flux d'activités/notification)

thanks for your help.

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Gestor de la comunidad

Hi @BCdLR45,

 

There are a variety of threads that discuss this functionality on the Community. 

 

I did want to share this resource with you that discusses how to resolve this functionality. 

 

Thank you,

Jenny


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Nuevo miembro

I am wondering the same thing.  I don't wish to be notified when I open an email but do wish to be notified when anyone else opens it.

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