Don't track email opens or clicks from specific IP addresses

LawP
Membre

I am trying to block my IP address from tracking email opens/clicks, but my IP address is constantly changing.  Every few days I have to go to settings to update "Manage blocked IP addresses".

I am using the Outlook plugin.  Is there anyway to fix it so I do not have to constantly manually update my IP address?

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1 Solution acceptée
GiantFocal
Solution
Contributeur de premier rang | Partenaire solutions Gold
Contributeur de premier rang | Partenaire solutions Gold

Hi @LawP,

 

If your dynamic IP is within a specific range, you can exclude the whole range from being tracked. 

 

You can access it from Content Settings > Tracking & Analytics > Tracking Code > Advanced Tracking tab:

 

GiantFocal_0-1724943305184.png

Glad I could help.
Solving HubSpot puzzles is what we do.
Ernesto // GiantFocal


Found this answer helpful?
Marking it as the solution helps both the community and me - thanks in advance!

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GiantFocal
Solution
Contributeur de premier rang | Partenaire solutions Gold
Contributeur de premier rang | Partenaire solutions Gold

Hi @LawP,

 

If your dynamic IP is within a specific range, you can exclude the whole range from being tracked. 

 

You can access it from Content Settings > Tracking & Analytics > Tracking Code > Advanced Tracking tab:

 

GiantFocal_0-1724943305184.png

Glad I could help.
Solving HubSpot puzzles is what we do.
Ernesto // GiantFocal


Found this answer helpful?
Marking it as the solution helps both the community and me - thanks in advance!
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LawP
Membre

It seems that I need to use IPv6 and not sure how to find a range to include.Screenshot 2024-08-30 113106.png

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BérangèreL
Gestionnaire de communauté
Gestionnaire de communauté

Hi @LawP and welcome to the Community! 🎊
We are delighted to have you here!

Thank you for asking the Community!

You'd like to be able to block and IP address for a dynamic IP address that's changing constantly. Please let me know if that's not the case.

I'd like to invite some of our Top Experts and some of our Community Members to this discussion: Hi @JRaygoza, @Ben_M and @FCorbaci do you know a workaround to help @LawP, please?

Thanks a lot and have a lovely day!

Best,
Bérangère





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LawP
Membre

Yes.  I am trying to track email opens, but becuase my IP keeps changing I cant confirm if the email was reviewed by client or me when I was going through my outbox.

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