Deployment Manifest or location not trusted

RightRevenue
Member

Hi all,

 

I am trying to install the Outlook Desktop and I keep running into the attached error.

I have tried all recommended changes (added the URL to trusted sites and made sure that the security level of trusted sites is 0.0), I have disabled my Kaspersky protection. I tried running the install shield as an admin, but still no luck. 

 

If I enter the URL in my browser it actually downloads the sidekick.vsto file and I can run it, but then it just cannot find the sidekick.dll.manifest file, which seems to be part of the sidekick installation process. 

 

I have Win 10 x64 and Outlook desktop (Office 365)

 

Does anyone have a solution?

 

Thanks a lot,

 

Niels

 

13-08-2019 17-02-27.jpg13-08-2019 16-08-28.jpg

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3 Replies 3
jennysowyrda
Community Manager

Hi @RightRevenue,

 

Are you seeing the error message after you've retrieved the download? Have you partnered with your IT team to see if the download is on your computer? 

 

Additionally, I did want to share the next set of steps in this article if you are still seeing the error message.

 

Thank you,
Jenny


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GMillman
Member

I have the same problem but I'm not using Internet Explorer. I Use Google Chrome browser. Can anyone point me to how to set up trusted sites in Chrome?

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jennysowyrda
Community Manager

Hi @GMillman,

 

If you are working in the Outlook extension, the default browser will be Internet Explorer. That is not a setting that can be changed on the user's end. 

 

For more information on trusted sites and Chrome, I did want to share this resource.

 

Thank you,

Jenny


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