Connection to Office365 has stopped working


Hubspot was working well and connected to Office365 via the Outlook plugin then yesterday it stopped working. 

I have tried to reconnect, it get past the login screen to Office365 and then says it is connecting. After about a minute it gives up and produces the following error:

Error: Request for he  failed with status 0. Network request failed


I have tried reconnecting directly from Hubspot and I get a similar issue.

This looks to be an API issue with my account. 


Thanks for any help.


1 Reply 1
Community Manager

Hello @JBramsden , thank you for the information, looks like we could not access the user's mailbox. Could you please try to reconnect your inbox, this knowledge base here will inform more steps. 





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