Cannot update details in Outlook Sidebar - Save button not showing

[enverkolac]

Hi,

As mentioned in the title, the save botton does not show up when we update/input details on the Outlook side bar. This was working a week ago.

Regards,

[supasnyder]

 Same issue.  Was working fine up until sometime week and the "SAVE" button simply has vanished.  I uninstalled and re-installed Hubspot and still same issue.

Here's a screen shot and there is NO save button.

@jennysowyrda can you help?

Thanks in advance.

Sean

[supasnyder]

Hi @roisinkirby could you help with this?

[jennysowyrda]

Hey @supasnyder and @enverkolac,

I am looking into this; sorry for the delay in reaching out! 

Do you mind sharing:

1. what version of the Outlook extension you are using

2. what version of Outlook you are using

Thanks,

Jenny

[supasnyder]

Works!  THANK YOU @jennysowyrda

[enverkolac]

Hi,

Outlook 2013

Extension 3.0.1.179

This morning I believe the extension updated itself when openning Outlook. It seems OK now.

[jennysowyrda · Accepted solution]

Hey @enverkolac and @supasnyder,

The Technical Support team has informed me that the fix for this issue has been pushed; can you please try reloading your sidebars and see if you see the save button? 

Thank you,
Jenny