Cannot Install App for Outlook

bg
Member

hello,

 

Im keen to try out this product but every time I try to install I get this error:

 

the value of property "type" cannot be parsed. the error is could not load file or assembly: microsoft.office.businessapllications. fba version 14.0.0.0, culture = neutral, publickey token =71e9bce111e9429c or one of its dependencies. the system cannot find the file specified. (c:\program files (x86)\ common files\ microsfot shared \ vsto\ 10.0\ vstoinstaller.exe. configline10

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roisinkirby
HubSpot Product Team

Hey @bg I've just tagged you in a helfpul post by one of our Support Specialists, @Tom on how to troubleshoot this Outlook error. Further help can also be found here: https://knowledge.hubspot.com/articles/kcs_article/settings/vsto-line-10

 

Let me know how you get on! 🙂

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bg
Member

Thank you very much!

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