CC and BCC - OUTLOOK ISSUE
Oct 16, 2018 7:42 PM
In Outlook, when HubSpot sales settings are clicked to "Log email" and "Track email" this is what happens to my cc and bcc to myself:
When I either send an email or respond from an email (to a client) that is in my in-box, I always bcc myself so I have a copy of it in my in-box.
To: Bryan Smith
bcc: Ellie Rovira (email@example.com) - me
Re: Sales Quote
My bcc emails to myself (firstname.lastname@example.org) are not being directed into the inbox. They only go into the sent box.
When HubSpot sales settings are NOT clicked to "log email" and "track email" in my Outlook, I do not have that problem. I do get my cc or bcc's that I send to myself in my inbox.
THIS HAS JUST STARTED TO HAPPEN IN THE LAST 2 WEEKS