Outlook Sales Extension

LauraA
Mitwirkender/Mitwirkende

Bug - Editing Contact Information in Sidebar

lösung

Hello, 

 

If you edit a Contact's details in the Outlook sidebar extension, then click (not tab) into another field to edit, the last letter (or number) entered disappears.

E.g. if you enter a "Job Title" as Buyer, then click into the "Phone Number" field, the "Job Title" will read as Buye.

 

This seem to occur for all single-line text fields (possibly others, though I haven't tested).

1 Akzeptierte Lösung
LauraA
Lösung
Mitwirkender/Mitwirkende

Bug - Editing Contact Information in Sidebar

lösung

This has either been fixed or is fixed in the open beta. It's good for me now.

Lösung in ursprünglichem Beitrag anzeigen

0 Upvotes
3 Antworten
edjusten
HubSpot Employee
HubSpot Employee

Bug - Editing Contact Information in Sidebar

lösung

Hi @LauraA  Apologies no one has responded to you yet. As it turns out, this is a known limitation of the tool and is something our team has long term plans on resolving, however there is no timeline around this at the moment. I'll update this thread if something changes. 

 

Thank you,

Ed Justen


Did my post help answer your query? Help the Community by marking it as a solution
0 Upvotes
LauraA
Mitwirkender/Mitwirkende

Bug - Editing Contact Information in Sidebar

lösung

Somebody had marked this as a solution; this is not a solution, it's just an acknowledgment that there is a bug (not a "limitation") with no timeline to be fixed. It's a frustrating response.

@edjustenYou say that you'll update the thread if something changes, at that point a Solution should be marked.

LauraA
Lösung
Mitwirkender/Mitwirkende

Bug - Editing Contact Information in Sidebar

lösung

This has either been fixed or is fixed in the open beta. It's good for me now.

0 Upvotes