Bug - Editing Contact Information in Sidebar

lösung
Regular Contributor

Hello, 

 

If you edit a Contact's details in the Outlook sidebar extension, then click (not tab) into another field to edit, the last letter (or number) entered disappears.

E.g. if you enter a "Job Title" as Buyer, then click into the "Phone Number" field, the "Job Title" will read as Buye.

 

This seem to occur for all single-line text fields (possibly others, though I haven't tested).

Akzeptierte Lösung / Akzeptierte Lösungen

Akzeptierte Lösungen
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Regular Contributor

This has either been fixed or is fixed in the open beta. It's good for me now.

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3 ANTWORTEN 3
HubSpot Produkt-Team

Hi @LauraA  Apologies no one has responded to you yet. As it turns out, this is a known limitation of the tool and is something our team has long term plans on resolving, however there is no timeline around this at the moment. I'll update this thread if something changes. 

 

Thank you,

Ed Justen


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Regular Contributor

Somebody had marked this as a solution; this is not a solution, it's just an acknowledgment that there is a bug (not a "limitation") with no timeline to be fixed. It's a frustrating response.

@edjustenYou say that you'll update the thread if something changes, at that point a Solution should be marked.

Highlighted
Regular Contributor

This has either been fixed or is fixed in the open beta. It's good for me now.

Antworten
0 Like / Likes