This is an important functionality that I can't seem to locate with Hubspot.
When a target opens an email from my Outlook account I'd like to know which specific email was opened.
In other words there must be a link in the notification area or somewhere that I can click on to bring up the actual email being tracked that was opened.
Hey @jono5900 my apologies for the delay here, I was out of the office travelling.
I dug into this with our product team and was able to confirm that your Activity Stream will only contain links to your emails if these emails were sent using the HubSpot for Gmail Sales extension. Outlook does not support this HubSpot feature.
Hey @jono5900 when viewing your Activity Stream the Open Notifications should contain the subject line of the email a contact opened with a link to the email in question.
Could you outline exactly how you are managing your email Opens? Could you please provide screenshots if/where applicable?
Hey @jono5900 my apologies for the delay here, I was out of the office travelling.
I dug into this with our product team and was able to confirm that your Activity Stream will only contain links to your emails if these emails were sent using the HubSpot for Gmail Sales extension. Outlook does not support this HubSpot feature.