64 Bit edition

[psx]

Hi

Does the Outlook Sales Extension work with a 64 bit version of Outlook? I have tried installing it - but it does not load (load behaviour: unloaded).

[roisinkirby]

Hey @psx! Please review this knowledge article: What HubSpot features are supported by my email provider and require a connected inbox?

[psx]

It does not seem that the article applies to my question

[roisinkirby · Accepted solution]

I can confirm that 64 bit is supported.

Outlook desktop versions 2016, 2013, and 2010 on Windows 10, 8, and 7 support the HubSpot Sales Outlook desktop add-in. There are two parts to the installation process: installing the add-in and then installing the Windows tray app, HubSpot Sales for Windows, which is optional.  

Before installing the add-in, make sure you meet the system requirements:  

Component	Requirement
Computer and processor	1 gigahertz (GHz) or faster x86-bit or x64-bit processor with SSE2 instruction set
Memory	4 GB RAM
Hard disk	3 GB available disk space
Display	1024 x 768 screen resolution
Operating system	Windows 10, Windows 8.1, Windows 8, Windows 7 Service Pack 1  For the best experience, use the latest version of any operating system.
Browser	IE 11   For external links: current version of Internet Explorer, Microsoft Edge, Safari, Chrome, or Firefox
.NET version	.NET 4.5 CLR
Outlook version	Latest stable version of Outlook 2010, 2013, or 2016
Outlook account types	IMAP, POP, Exchange (and O365)*, Google Apps Sync
Network	Requires internet access for all HubSpot features.

* For the best experience with Exchange, Exchange Cached Mode is recommended

[colinclark_Russ]

My company has a software conflict with running .net 4.5 or later.  What will that prevent us from doing with Hubspot?  Is that only a conflict with the Outlook add-in?  Or are there other features that would not function properly?  Are there ways to use Hubspot without the Outlook add-in?  If so, what features would we be missing?