2 email accounts in Outlook - only want one connected to HubSpot
SOLVE
And to complete the loop, see this link and screen shot from the web page the link refers to. Agrees with my last post. Add-in will show up in Outlook even for an email not connected to HubSpot. And whether or not log/track are checked - nothing will happen.
2 email accounts in Outlook - only want one connected to HubSpot
SOLVE
I am facing the same issue, as are about 50 people on this thread for four years. PLEASE add functionality to the Outlook extension that allows us to choose for which accounts tracking should be enabled. It is unacceptable that personal mails are automatically forwarded to Hubspot and customers need to trust that they are properly deleted.
2 email accounts in Outlook - only want one connected to HubSpot
SOLVE
And to complete the loop, see this link and screen shot from the web page the link refers to. Agrees with my last post. Add-in will show up in Outlook even for an email not connected to HubSpot. And whether or not log/track are checked - nothing will happen.
2 email accounts in Outlook - only want one connected to HubSpot
SOLVE
Hi @JeffSavlov , Are the personal and work Outlook account separate from each other or are they both linked together on the same Outlook?
If your personal and work are on the same outlook it would give you the option to track on both. You can turn off the logging and tracking settings and then only chose to have them on for your work emails. Refer this guide here how to do this.
Hope this helps!
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2 email accounts in Outlook - only want one connected to HubSpot
SOLVE
So, I tested all combinations and it looks like that while the HubSpot add-in shows up on my toolbar for BOTH accounts, it does NOTHING on my Gmail (personal not connected to HubSpot) account, regardless of whether track and/or log are checked. It DOES work on the work account which is connected to HubSpot. So, if I have this correct, it looks like one can ignore the add-in and settings (track and log checked or uncheked) and it will do nothing on the account not connected to a HubSpot account.