CRM & Sales Hub

Top Resources for CRM & Sales Hub

    • Hi, I want to create a workflow to send an email to external email address from a workflow of a custom object, it seems that it is not possible atm. Any of you know about a free app to do so? or how this can be achieved? Thanks! 😀 ...read more
    • Our sales team have just started using HubSpot. They have been creating new contacts, which then automatically create the new company. The company domain is filled automatically using the email domain. All good so far. However, the Company Name ("name" within Company) is not filled in. We have insights turned off, as we need to ensure 100% that the data is correct. What is the best practice for getting that name field filled in? When ...read more
    • Hi community! 👋 I was wondering if anyone could shed light on this topic. When creating a contact in HubSpot, is it required to select an option within the "Legal basis for processing the contact's data" dropdown? If you don't select any option and you create a sequence for outreach, will this implicate anything towards communication with a specific list of contacts? I'm asking this as I plan to create a sequence of an outreach campa ...read more
    • I'm looking for a way to create a Company property where the options for the property is the list of companies. I'm trying to build out the network/connections of our clients and prospects. For example, XYZ does business with ABC and DEF also does business with ABC so it would be great to go to the company profile and see how companies are connected. ...read more
    • Hi All, I have a question regarding the 'lost' stage in the deals pipelines. We would like to make sure that if the deal is in the 'lost' stage and the customer/potential partner replies or sends another email that the deal moves back to another self specified stage. I tried creating this through workflows but didn't seem to get very far. Has anybody created something similar? ...read more

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MiaSrebrnjak on January 31, 2024
Our Community is home to exceptional humans who also happen to be very skilled at using HubSpot! 🙂 They not only know the software inside out but also often find imaginative and innovative ways to configure it to fit their business needs. read more
Community Manager
February 13, 2024
Thank you to all who have added examples in the thread last week! 🙏 We've selected a couple and featured them in a separate post here to...read more
ABass17 on April 23, 2024
can we configure the association of a call logged on a transaction so that by default it is only on the contact and the transaction (currently the default is transaction + company)?
0 upvote
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annecaylin on April 23, 2024
Hello! All of our Sales Reps use the Hubspot gmail extension. We also use Sales Documents for all of our client-facing materials. It would be great if the extension would pay attention to the text in the email and auto-suggest a relevant documen read more
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ABass17 on April 23, 2024
Hi, I want suggest 2 improvement ideas : -Make phone number search possible -Show you a view of what the reporting would look like when you import contacts or transactions For both, it would be really helpfull Thank you
Thought Leader | Platinum Partner
April 23, 2024
Hey @ABass17 If you want to post ideas I'd suggest doing it here (separately) so that people can upvote them and the product team consider...read more
SJetté on April 23, 2024
I'm setting up calling for my sales team - we're currently prepping for onboarding - and I'm running into some small inconveniences. For example, when they receive an inbound to their mobile device from their HubSpot assigned number, they don't see read more
1 upvote
2 Replies
Thought Leader | Platinum Partner
April 23, 2024
Hey @SJetté I think it depends if you are forwarding the call or ringing throughout the app. To learn about how to set up the inbound call...read more
Gotcha on April 23, 2024
We have a workflow set to move CONTACTS to different client statuses. Contact has associated deals less than 1 or empty =lead Contact is associated in 1+ deal = Prospect Contact is associated in 1+ deal and deal is in WON column = Client None of read more
Hall of Famer | Partner
April 23, 2024
@Gotcha yes, you are safe, as re-enrollment is not enabled, see the small remark in the box for the enrollment criteria. A contact will enroll only...read more
TStemmermann on April 23, 2024
I would like to automate our sales emails. We have various customer segments, each requiring different references to be displayed in their emails. These references are already set up as snippets. I'm looking to create a sequence that sends out the read more
1 upvote
1 Reply
Thought Leader | Platinum Partner
April 23, 2024
Hey @TStemmermann yes, so for the momento the if/then branch is only available in workflows not in sequences. This is a bit of a struggle if...read more