The Accelerated Setup Webinar On-Demand - Q&A

[cliona]

Hi there, if you're reading this you're likely a customer who has just purchased HubSpot and has accessed this through the On-Demand Accelerated Setup Webinar to ask a question! If so, we're delighted to have you here and happy to answer any Marketing or Sales setup questions that you have regarding the webinar content! Feel free to post them below and we will help you out. 😀

Otherwise, if you are a new customer who hasn't leveraged this webinar yet feel free to sign up for the On-Demand resource here. There are two webinar sessions: one for the Marketing Hub and one for the Sales Hub and these are both 45 minutes long and designed to guide you through the 'Marketing General Setup Tasks' and 'Sales General Setup Tasks' that can be found in your Projects tool need to be completed before your first onboarding call.

Each session is moderated live at 10am GMT+1 (London time) where you can ask any questions that you have to our onboarding team on the webinar link directly. Outside of that window, feel free to use this Community thread for any questions that you may have - we're more than happy to help!

[IngeVN]

Hi there, I've tried requesting the info for this a few times now, but still haven't received ny emails with the information. Please help?

[BérangèreL · Accepted solution]

Hi @IngeVN,

Thank you for reaching out to the HubSpot Community and for your patience!
 

To access the recording, can you confirm that you completed these two quick steps?
 

- Fill out the registration page.
- Submit the Slido form.

Once you’ve finished both forms, you'll be able to view the recording.

If you have any questions or need further assistance, don’t hesitate to let us know.
 

Thanks again, and have a wonderful day! 🌞
Bérangère

[SidKaw]

There is no form except this:
[image: image.png]

It asks for an email and never sends anything to the email inbox. Also what
is a slido form?

[BérangèreL]

Hi @SidKaw, and welcome to the HubSpot Community!
 

Thank you for flagging your experience and for your question about Slido. Slido is an interactive Q&A and polling tool often used in webinars to let attendees ask questions and take part in live polls during the session.
 

I’m sorry to hear you’re having trouble with the on-demand webinar form. I’m checking in with our internal team about this issue and will update you here as soon as I have more information.
 

Thank you for your patience, and please let us know if you have any other questions in the meantime!
 

Have a great weekend!
Bérangère

[SidKaw]

Hi @cliona I have been asked to watch accelerated setup webinar and submitted my email but never received any access. Can you please advise?

[AGuerrero5]

Hi Cliona. I tried siged up for the webinar but I never received the e-mail with the Accelerated Setup Webinar. Our Customer Sucess Specialist suggested to ask here whether it would be possible to get the video directly via email? Thank you.

[cliona]

Hi @SMay, thanks for reaching out! Glad to hear that you got this sorted on your end. Just let us know if you have any additional questions. 😀

[SMay]

I am unable to start the on demand webinar. It buffers fine, I can scroll through it and see the information, but pressing play does not do anything.  Any advise? (Correction, it works now. vimeo did not like my computers selected audio output. It worked when I changed to another source)

[MPot]

Hi Cliona,

When I send an email to a group, how can I check whether the email has been opened and how far down they have scrolled?

Thank you

[cliona]

Hi @MPot, thanks for reaching out! As discussed on our call (but adding this here for visibility for our users), you can see the analytics for your marketing email once it's been sent from HubSpot by clicking into it where you'll be able to see analytics such as the open, click & reply rate and see whether those who opened it read, skimmed or glanced at the email. You can find more information on these analytics here.