Jan 25, 2019 12:05 PM
I use Google voice for a work number that is seperate from my personal number, on the same device. I can make a recieve calls from within the hubspot mobile app via my google number but, my text messages go out through my personal number. Is there a way to change this so that when I use the text feature, the message will go out on my Google Voice number?
Solved! Go to Solution.
Oct 9, 2020 11:26 AM
Not at the moment, I was able to find a similar thread here .
I would highly recommend you to please post this idea at our ideas forum (here).
Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.
Feb 15, 2019 10:21 PM
I'm trying to find this exact solution right now. We're looking into using a phone number that is only listed on our clients' websites so we can track whether people are calling because they looked at the website or not.
Mar 6, 2019 9:50 PM
Sep 18, 2019 2:25 PM
@Riley I'm a #SamsungKnight and have choices when I click the call button on HubSpot's mobile app.
I'm thinking you probably chose to follow the crowd and get an iPhone. iOS does not let it's customers decide much of anything let alone how their phone handles calling. I can pretty much guarantee that @PNWHarvestSolut instead chose to be a shepherd and lead the way with Android.
I will admit that when I use the text button I can only use my T-mobile number. A work around for that though is to text using the Google Voice or Google Hangouts App. Yes, it **bleep** that tracking and logging are lost that way. I'm currently using Toky for both calls and texts. It integrates with HubSpot and supports tracking but texts must be made from the toky app or website.
May 2, 2019 9:46 AM
@PNWHarvestSolut how were you able to set your google number as your hubspot mobile app number? I want to make calls through the app from my google number rather than my personal number, but haven't been able to figure out how to do it.