I recently stumbled onto something that might help other people experiencing this. My team was experiencing issues creating deals in the mobile app. We discovered that if you leave the Deal Probability blank, the deal would be created, but if you en read more
Hi, When using the app to scan a Business Card, it is unfocused and unreadable. I use a OnePlus Nord 2T 5G mobile phone. Is there any solution available to solve this issue ?
Hi Lucila-Andimolo Thanks for your post. My phone runs Android ver. 14. So that should be ok, I guess. Something else must be the cause of the...read more
Hello! Is there a way to customize the company records layout on the mobile app? For example, in our production org, we have several related cards on the company record: contacts, leads, deals, tickets, etc. However, in the mobile app, I can only se read more
Hey @kstevens
so for the moment it is not possible to make a special record customization for mobile.
What i'm thinking is maybe re-arranging ...read more
It has been 24 hours now that my deals are not loading in my mobile app. I have restarted my phone, deleted the app and redownloaded. Nothing is making the deals reappear, and I rely on this to run my business. any help or suggestions appreciated. read more
jsut tried the business card reader for the first time and it is very good but it does not pick up the address or allow multiple phone numbers is this something that needs to be done after or can it be configured
Hey there @kstansfield .
As I understand the mobile app, we can't change what it's importing. I looked in settings on my phone and in my portal, ...read more
We have found that since implementing conditional logic into our deal pipelines, Hubspot users that sue the Mobile App can bypass required properties that show up based on conditional logic configuration. We can replicate the issue every time. read more
Hi @CraigObee ,
This is correct and currently expected behavior, see the yellow box in this article: https://knowledge.hubspot.com/properties...read more
We are looking to use playbooks, mostly the ability to have a checklist, in the mobile application but it doesn't seem that is possible. Anyone else running into this issue? Any work around for providing a strandard checklist to follow and assoc read more
Hi @CReed4 , Unfortunatley Playbooks are not available in the mobile app. I had a similar issue with a client recently and the workaround that w...read more
We are looking to log meetings for companies in the mobile application but you can not do this, anyone else have this issue? You can log meetings on the web for companies, and can log meetings for contacts in the mobile app, anyone know why that read more
Hi @CReed4 happy to help with your question about logging meetings to Company records from the app.
To confirm, I was able to log a meeting t...read more
The iOS native app (and macOS native app) are missing the most important feature in Contacts view: the ability to see the same view with FIELD COLUMNS (and sortable) as in the Web app: https://app-eu1.hubspot.com/contacts/ FIRST NAME | LAS read more
Hello folks I'd like to know what deep link I should use to redirect to the " view all deals " (associated with a single contact) page inside the native app. I tried the following URL, but the native app pops " content can't be viewed in-app ", read more