Hi everyone,
When following up with prospects via the HubSpot mobile app, I try to keep messages warm and personal — especially when sending post-meeting emails or text check-ins.
Recently, I started experimenting with light, friendly phrases in read more
Hi @oliver567 ,
Really love this approach — especially as more of our conversations shift to mobile, tone and warmth make a big difference. As...read more
Hi everyone, I noticed that the app was recently updated. Since then, I've seen that when scanning a business card and saving the contact, the CRM no longer shows who the contact owner is. Previously, the person who scanned the card was automat read more
Thanks for flagging this—definitely sounds like a critical issue, especially with multiple reps involved. Auto-assigning the contact owner is key for...read more
When trying multiple unverified numbers when prospecting, the desktop version shows what number was logged, but that same information is not shown on the mobile app, making it difficult to keep track. Is it possible to see the same information on t read more
Hey @BBoswell , happy Friday!
Thank you for bringing this to our attention. I understand how important it is to have consistent call logging...read more
Good afternoon everybody. I'm relatively new to the community. I'm having the following issue: When a contact calls, the HubSpot mobile app uses the phone number values from the Phone Number and Mobile Number properties to determine which contact read more
Hello everyone, Does anyone know if and when HubSpot will be available via Carplay and Android Auto for Sales Managers on the road? This would be a super important function that would make calls on the road much easier. I look forward to any infor read more
Hi @Philipp4 , Unfortunately, I don't think HubSpot currently offers such integration. I recommend dropping it as an idea in the Ideas Forum h...read more
Hi @ac11 ! Unfortunately this is not possible yet, but there are other user requesting this functionality as well so I'll recommend you to upvote ...read more
Hi Team, I have links in my ERP that are connected to HubSpot CRM contacts. When I open these links on mobile, they redirect to the browser instead of opening directly in the HubSpot app. This requires logging in each time, which is inconvenient read more
Hi @Andrew_81 ,
Currently, there isn't a direct option to create URLs that open HubSpot CRM contacts directly in the HubSpot app instead of ...read more
Working for a larger company, there are multiple locations within the CRM for large companies (it's generally that multiple companies have been created in the CRM sharing the same name). Is there a way to have the city and state displayed when searc read more
This seems to keep been a regular icnident for us where the hubspot mobile caller ID just stops working altogether. Does anyone else exprience this also and any suggestions? We have done all the usual troubleshooting (logout, uninstall, toggle calle read more
Am I missing something? I make a call from my iPhone with the HubSpot mobile app and the call/activity doesn't sync to my desktop (freebie) account? Do I need to upgrade to the $15/mo plan ?
Hey @Rowdy1 , happy Tuesday.
Calls made from the HubSpot mobile app should sync to your desktop account, even on the free plan. If they’re n...read more
Hi can we have reports that are captured on mobile devices where we have external sales people capturing data as soon as they leave clients office. This way we can verify the sales representative was at the clients premises
Hi @AWilliams14 ,
No, this is not possible in HubSpot and I'm not aware of any integrations in HubSpot that would solve for this either. You w...read more
Hello from a rainy Helsinki! A client of ours has been facing a weird issue as of late. In their HubSpot we have a single-line text properties which host links to their ERP system. These properties are perfectly working on the desktop app. However read more
Thanks for the replies! I contacted HubSpot support and after a week and a half of back-and-forth messaging HubSpot found a reason for this. It is a...read more