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KielDJ on May 23, 2025
We noticed that every contacts we created by scanning business cards are automatically set to non-marketing contacts. How can we set this up so that it is automatically registered as marketing contacts instead?
0 upvote
1 Reply
Hall of Famer | Partner
May 23, 2025 03:14
Hi @KielDJ , Contacts created from the business card scanner will have these contact property values: Original Traffic Source Drill-Dow...read more
Solved
oliver567 on May 05, 2025
Hi everyone, When following up with prospects via the HubSpot mobile app, I try to keep messages warm and personal — especially when sending post-meeting emails or text check-ins. Recently, I started experimenting with light, friendly phrases in read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
May 05, 2025 15:02
Hi @oliver567 , Really love this approach — especially as more of our conversations shift to mobile, tone and warmth make a big difference. As...read more
Solved
MelisaAganovic on May 02, 2025
Hi everyone, I noticed that the app was recently updated. Since then, I've seen that when scanning a business card and saving the contact, the CRM no longer shows who the contact owner is. Previously, the person who scanned the card was automat read more
1 upvote
2 Replies
Accepted solution
Participant
May 02, 2025 07:47
Thanks for flagging this—definitely sounds like a critical issue, especially with multiple reps involved. Auto-assigning the contact owner is key for...read more
BBoswell on January 24, 2025
When trying multiple unverified numbers when prospecting, the desktop version shows what number was logged, but that same information is not shown on the mobile app, making it difficult to keep track. Is it possible to see the same information on t read more
0 upvote
1 Reply
HubSpot Alumni
January 24, 2025 19:32
Hey @BBoswell , happy Friday! Thank you for bringing this to our attention. I understand how important it is to have consistent call logging...read more
Filipe_Segmag on January 19, 2025
Good afternoon everybody. I'm relatively new to the community. I'm having the following issue: When a contact calls, the HubSpot mobile app uses the phone number values ​​from the Phone Number and Mobile Number properties to determine which contact read more
0 upvote
3 Replies
Community Manager
January 23, 2025 05:15
Hi @Filipe_Segmag , Thanks for the details! In this case, I’d recommend trying a few other steps that have helped other users. If those do...read more
Solved
Philipp4 on January 13, 2025
Hello everyone, Does anyone know if and when HubSpot will be available via Carplay and Android Auto for Sales Managers on the road? This would be a super important function that would make calls on the road much easier. I look forward to any infor read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Diamond Partner
January 13, 2025 02:31
Hi @Philipp4 , Unfortunately, I don't think HubSpot currently offers such integration. I recommend dropping it as an idea in the Ideas Forum h...read more
Solved
ac11 on January 10, 2025
How do i edit the view of my the hubspot mobile app? I want to re arrange what it is showing me on the home page.
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
January 11, 2025 07:00
Hi @ac11 ! Unfortunately this is not possible yet, but there are other user requesting this functionality as well so I'll recommend you to upvote ...read more
Solved
Andrew_81 on December 30, 2024
Hi Team, I have links in my ERP that are connected to HubSpot CRM contacts. When I open these links on mobile, they redirect to the browser instead of opening directly in the HubSpot app. This requires logging in each time, which is inconvenient read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Diamond Partner
December 30, 2024 11:30
Hi @Andrew_81 , Currently, there isn't a direct option to create URLs that open HubSpot CRM contacts directly in the HubSpot app instead of ...read more
Solved
AcArnold on December 17, 2024
Working for a larger company, there are multiple locations within the CRM for large companies (it's generally that multiple companies have been created in the CRM sharing the same name). Is there a way to have the city and state displayed when searc read more
1 upvote
1 Reply
Accepted solution
Member
December 17, 2024 12:54
Leadbeam.ai is rolling out a solution next week where you'd be able to see these on map and be able to log the activity from there.
Solved
DarrenScottUK on December 08, 2024
This seems to keep been a regular icnident for us where the hubspot mobile caller ID just stops working altogether. Does anyone else exprience this also and any suggestions? We have done all the usual troubleshooting (logout, uninstall, toggle calle read more
0 upvote
1 Reply
Accepted solution
Key Advisor
December 09, 2024 01:37
Hey @DarrenScottUK Have you followed the steps mentioned in this article here
Solved
Rowdy1 on November 12, 2024
Am I missing something? I make a call from my iPhone with the HubSpot mobile app and the call/activity doesn't sync to my desktop (freebie) account? Do I need to upgrade to the $15/mo plan ?
0 upvote
2 Replies
Accepted solution
HubSpot Alumni
November 12, 2024 17:27
Hey @Rowdy1 , happy Tuesday. Calls made from the HubSpot mobile app should sync to your desktop account, even on the free plan. If they’re n...read more
Solved
AWilliams14 on October 15, 2024
Hi can we have reports that are captured on mobile devices where we have external sales people capturing data as soon as they leave clients office. This way we can verify the sales representative was at the clients premises
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 15, 2024 09:36
Hi @AWilliams14 , No, this is not possible in HubSpot and I'm not aware of any integrations in HubSpot that would solve for this either. You w...read more
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