Mobile Application

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AllyHuft on November 10, 2022
When on the go with the mobile you want everything to be quick and easy... At your fingertips per se. But it seems like when in the task area of the mobile the shortcuts that are available on the Home View for task are not there 😞 would be wonde read more
0 upvote
2 Replies
Participant
November 14, 2022 07:25
When you are on the Home page of the mobile and you see your task due there is a phone icon here to help to complete the task at hand so long and the...read more
Solved
Chapes on November 09, 2022
As you can see from the Screen Shot I should be able to make adjustments from the desktop but I cannot figure out where to do so.
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
November 09, 2022 10:22
Hi @Chapes , You can find this setting under Settings > Objects > Contacts > Setup > Customize the 'Create contact' form ...read more
Solved
chatty709 on October 06, 2022
When trying to go to a company About section in the app it's always loading and never shows up. Any reason why?    
0 upvote
1 Reply
Accepted Solution
Most Valuable Member | Elite Partner
October 06, 2022 07:23
Hi @chatty709 These things occassional happen. I've not seen reports of an issue, so please try clearing your browser cache, as this can oft...read more
Solved
MJones77 on October 04, 2022
I can only see tasks assigned to me on the app but I need to see all tasks in the iOS app. How do I do this?
0 upvote
3 Replies
Accepted Solution
HubSpot Employee
November 04, 2022 12:41
This is currently not possible, but I suggest upvoting this idea here: https://community.hubspot.com/t5/HubSpot-Ideas/View-Shared-Queue-on-HubSpot-M...read more
MGrana on September 26, 2022
Hi , i've installed the new app from appstore this morning and now , if i login as a Sales user , and i try to log a Call or Meeting is missing the field "Type" ( on friday was fine ) and in the Deal section , is missing the section related to the read more
0 upvote
10 Replies
Community Manager
October 25, 2022 00:31
Hi @MGrana , Thank you for reaching back out! Would you be able to capture a screen recording of you trying to add the meeting and call...read more
Solved
DDabell on September 24, 2022
    I'm not able to see information from my team because of this error. We have a team of 30 people and others are having this problem. It's not clear who I need to contact to get it fixed or which bulletin board it should be part of. I don't read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
September 24, 2022 23:21
Hi @DDabell , There are steps HubSpot recommends for troubleshooting the mobile app. Can you go complete them and check if the problem remains...read more
JLyte on September 24, 2022
The app works, I just can’t always open up the contact's info from the task window. The contact’s name tab freezes. I have uninstalled and reinstalled the app on my iphone 8 but it is still happening. Everything else opens. This happens randomly. read more
0 upvote
1 Reply
Community Manager
September 26, 2022 05:43
Hi @JLyte , Thanks for reaching out to the Community! I wanted to share this troubleshooting help doc for the mobile app. I would reco...read more
Williams61 on September 22, 2022
The current knowledge base article on Hubspot regarding this issue is outdated, as the Android interface is not the same as the current version of the application. There is nowhere to add a second account. I have restarted the device, the appli read more
0 upvote
4 Replies
Community Manager
September 26, 2022 07:14
Hi @Williams61 that is correct, the app will recognize the email and both will have 2 different account numbers, so you will select the account you...read more
BWalker6 on September 22, 2022
I'm running iOS 16 but also had tried to inport contacts using iOS 15.7 and I get a "Contact Import Failure" Message each time. Does anyone know how to address this issue or has a solution? I have not tried erasing and Re-Installing the app but that read more
0 upvote
4 Replies
Community Manager
September 26, 2022 00:30
Hi @BWalker6 , Thanks for reaching back out and trying those steps! We recommend updating your phone to the latest iOS version if it's a pos...read more
MMarafioti on September 16, 2022
Hi All, Does anybody know if it is possible to see a contacts details on an I-Phone with they send you a text message. I have the hubspot app installed, so when a contact calls me I see who is calling on my iphone, but when they send me a te read more
0 upvote
2 Replies
Recognized Expert | Elite Partner
September 20, 2022 11:43
Thanks for the tag @PamCotton . @MMarafioti as I understand it, that's something iOS is pulling in for phone calls, so I'm not sure that it's a fe...read more
herodotuseduc on September 06, 2022
When a contact chats via messenger app, there is no email information. I asked the contact for email information and the contact provided it to me and used it to update the field email. All these happened in the Hubspot app for android. upon updatin read more
0 upvote
3 Replies
Participant
September 07, 2022 08:27
this is what's available when an email address is available for a contact and the chat was initiated via the plug in.
Solved
MTab on August 23, 2022
Hi Is there a way to send a quote from the mobie app or to create and send an invoice?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
August 23, 2022 09:59
Hi @MTab , This does not seem to be possible at this stage. Quote creation is not yet a feature in the mobile app, neither is it possible to p...read more
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