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GewliaJ on June 21, 2022
I have to login everytime on the Mobil app. Is that normal, if so what's the purpose of the app as I could just go to the website and log in? Thx
0 upvote
1 Reply
Community Manager
June 22, 2022 06:59
Hi @GewliaJ , Thank you for reaching out to the Community! If mobile apps repeatedly require you to log in with every visit, the first troub...read more
Solved
XaaS on June 20, 2022
Top right corner: 'unread' marker Hi Everyone I'm a newbie. I've just installed the Hubspot Mobile App (Android). As I am new, there are no new items to read or assigned to me, but I still see an 'unread' marker on the top right hand of the app read more
0 upvote
2 Replies
Accepted Solution
Member
June 21, 2022 01:46
hey everyone i didn't solve it but manage to overcome it by uninstalling and reinstalling the app the unread notification must have been one of my un...read more
Solved
isolevilla on June 14, 2022
Hello. I just want to ask if there is a way that our agents will be notified whenever a lead is assigned to them? We import new leads, we assign them to our agents via desktop / app. So far I have done the troubleshooting for allowing notifica read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Diamond Partner
June 14, 2022 05:35
Hi @isolevilla . Each user can set up user notifications in HubSpot which can include mobile app notifications. Lead assignment notifications are ...read more
MBurgers on June 13, 2022
Hi, I have just learned about the QR code scanning in the mobile app and this looks as a great opportunity to scan leads during conferences. I am looking for a cost effective way of scanning leads at conferences and we used to do this with AtEvent read more
0 upvote
2 Replies
Participant
June 15, 2022 06:56
hi @StjepanGrcic , Thank you for your answer! I figured out how the QR code scanning works, building lists etc. My question is more, does it ...read more
Solved
SBosch on May 29, 2022
If I receive a call from one of my prospects to the number I have assigned in Hubspot, only the number shows - not the name of the prospect. How can I find the prospect details using the phone number only?
2 upvotes
3 Replies
Accepted Solution
Contributor
May 29, 2022 04:06
I have two answers. First, to answer your question directly, in the search bar in contacts, you can put I think almost anything into the search b...read more
Solved
tomallen566wm on May 27, 2022
I tried the QR Code scanner. The camera comes up Does not recognize the QR code. I can scan Business cards with no problem Samsung S9 Plus Last updated on May 20th, 2022 Version 2.191.1 (106211) Conversations 2.0.0
0 upvote
6 Replies
Accepted Solution
Community Manager
May 30, 2022 09:58
Hi @tomallen566wm , Thank you for reaching out to the Community! Have you already read QR codes with a different app on this phone? Did tha...read more
MYS on May 27, 2022
Hello, We are just in the process of migrating over to Hubspot and getting everything set up. I have been informed that: Inbound Calls - can only be accepted in the mobile app Outbound Calls - can be made through the browser and the mobile read more
0 upvote
4 Replies
MYS
Participant
June 01, 2022 05:38
Thank you Mike!
EbarakHossain on May 16, 2022
Hi friends, I need your kind advice. We have set up required properties for moving Deals to Closed Won and Closed Lost stages - it works just fine in the web app, but NOT in the Mobile app. In the mobile app, the modal doesn't pop up when the D read more
0 upvote
1 Reply
Community Manager
May 17, 2022 02:50
Hi @EbarakHossain Thank you for reaching out! I couldn't reproduce on my end while testing with the app - I would recommend connectin...read more
Solved
PSkellyDipPFS on May 06, 2022
Hi all I have cancelled an appointment in Hubspot online and it still shows in my iphone app as an appointment. Why are they not talking to each other? Many thanks Paul
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
May 06, 2022 01:44
Hi @PSkellyDipPFS , As mentioned in my previous reply, this might be a bug. I'd recommend submitting a ticket through the iOS ( More > scr...read more
Rik1 on April 30, 2022
Hi, i use the hubspot web interface + the app on my Android phone. In the Android app i can find a contact, press call, and then a call is placed via my regular dialer. However, when i press call in the web interface, i need to register a phone num read more
0 upvote
2 Replies
Contributor
May 03, 2022 00:34
thanks @PamCotton , useful article, i was aware of it already. The option to have the operator call your phone is somewhat in the direction of what...read more
Solved
BrassWG on April 27, 2022
Hi Folks, when opening an email in the iOS App e.g. within a contact, I cannot answer an email. I can only write a new email. But in there, the email history is not included. Is there any way to answer an email? Best Regards, Philipp
0 upvote
2 Replies
Accepted Solution
Guide | Diamond Partner
April 27, 2022 21:21
Hi @BrassWG , Yes Philipp. It's a limitation with HubSpot mobile app. Although users have asked for the same feature here in the idea section of...read more
Solved
BrassWG on April 22, 2022
Hi all, is there a possibility to create a new ticket via the iOS App? Best regards philipp
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
April 24, 2022 00:40
Hi @BrassWG , Not that I know of, unfortunately. Best regards!
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