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TannerKnight on Março 28, 2024
I recently stumbled onto something that might help other people experiencing this. My team was experiencing issues creating deals in the mobile app. We discovered that if you leave the Deal Probability blank, the deal would be created, but if you en Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Março 28, 2024 18:16
Hey @TannerKnight , Thank you for sharing your experience and solution with the HubSpot Community! It's valuable information for others...Leia mais
GDollerup on Março 22, 2024
Hi, When using the app to scan a Business Card, it is unfocused and unreadable. I use a OnePlus Nord 2T 5G mobile phone. Is there any solution available to solve this issue ?
1 avaliações positivas
2 Respostas
Participante
Março 27, 2024 03:09
Hi Lucila-Andimolo Thanks for your post. My phone runs Android ver. 14. So that should be ok, I guess. Something else must be the cause of the...Leia mais
kstevens on Fevereiro 28, 2024
Hello! Is there a way to customize the company records layout on the mobile app? For example, in our production org, we have several related cards on the company record: contacts, leads, deals, tickets, etc. However, in the mobile app, I can only se Leia mais
1 avaliações positivas
1 Respostas
Autoridade no assunto | Parceiro Platinum
Fevereiro 28, 2024 12:18
Hey @kstevens so for the moment it is not possible to make a special record customization for mobile. What i'm thinking is maybe re-arranging ...Leia mais
MDeeth on Fevereiro 15, 2024
It has been 24 hours now that my deals are not loading in my mobile app. I have restarted my phone, deleted the app and redownloaded. Nothing is making the deals reappear, and I rely on this to run my business. any help or suggestions appreciated. Leia mais
0 avaliações positivas
1 Respostas
Membro do Hall da Fama | Parceiro
Fevereiro 15, 2024 00:24
Hi @MDeeth , Are you seeing the deals on the web/desktop? It sounds like you already tried these steps: https://knowledge.hubspot.com/a...Leia mais
Solucionado
kstansfield on Fevereiro 13, 2024
jsut tried the business card reader for the first time and it is very good but it does not pick up the address or allow multiple phone numbers is this something that needs to be done after or can it be configured
1 avaliações positivas
3 Respostas
Accepted Solution
Participante de valor | Parceiro Elite
Fevereiro 19, 2024 09:20
Hey there @kstansfield . As I understand the mobile app, we can't change what it's importing. I looked in settings on my phone and in my portal, ...Leia mais
Solucionado
CraigObee on Fevereiro 08, 2024
We have found that since implementing conditional logic into our deal pipelines, Hubspot users that sue the Mobile App can bypass required properties that show up based on conditional logic configuration. We can replicate the issue every time. Leia mais
3 avaliações positivas
2 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Fevereiro 08, 2024 11:46
Hi @CraigObee , This is correct and currently expected behavior, see the yellow box in this article: https://knowledge.hubspot.com/properties...Leia mais
Solucionado
CReed4 on Fevereiro 07, 2024
We are looking to use playbooks, mostly the ability to have a checklist, in the mobile application but it doesn't seem that is possible. Anyone else running into this issue? Any work around for providing a strandard checklist to follow and assoc Leia mais
0 avaliações positivas
1 Respostas
Accepted Solution
Top colaborador(a) | Parceiro
Fevereiro 07, 2024 14:57
Hi @CReed4 , Unfortunatley Playbooks are not available in the mobile app. I had a similar issue with a client recently and the workaround that w...Leia mais
Solucionado
CReed4 on Fevereiro 07, 2024
We are looking to log meetings for companies in the mobile application but you can not do this, anyone else have this issue? You can log meetings on the web for companies, and can log meetings for contacts in the mobile app, anyone know why that Leia mais
0 avaliações positivas
3 Respostas
Accepted Solution
Participante de valor | Parceiro Diamante
Fevereiro 07, 2024 15:43
Hi @CReed4 happy to help with your question about logging meetings to Company records from the app. To confirm, I was able to log a meeting t...Leia mais
spnc on Janeiro 26, 2024
The iOS native app (and macOS native app) are missing the most important feature in Contacts view: the ability to see the same view with FIELD COLUMNS (and sortable) as in the Web app: https://app-eu1.hubspot.com/contacts/ FIRST NAME | LAS Leia mais
2 avaliações positivas
1 Respostas
Conselheiro(a) de destaque | Parceiro Diamante
Janeiro 26, 2024 06:04
HI @spnc , Great to see you sharing ideas for improvement in the mobile app. This particular post is better suited for the ideas forum . T...Leia mais
VBarros6 on Janeiro 23, 2024
Hello folks I'd like to know what deep link I should use to redirect to the " view all deals " (associated with a single contact) page inside the native app. I tried the following URL, but the native app pops " content can't be viewed in-app ", Leia mais
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Janeiro 24, 2024 12:35
Hey, @VBarros6 . I moved this post over to the community for our mobile app so that it can get additional views. Best, Jaycee
Solucionado
ojobson on Janeiro 22, 2024
How should I create a QR code to be scanned by the HubSpot Mobile App that will import vCard data into the CRM? Is there a standard for doing this? Is there a HubSpot support article for how to structure the data? I've only used QR codes for Leia mais
0 avaliações positivas
3 Respostas
Accepted Solution
Orientador(a) | Parceiro Elite
Janeiro 22, 2024 09:07
Sorry, so the QR code scanner is live - the abilty to import vcards is not, I don't think! There are a few third-party apps out there that can turn ...Leia mais
Solucionado
MStrebor75 on Janeiro 18, 2024
So am i missing something? I set up all of these COnditional Stage Requirements but they don't show up in the App. This is causing a mass amount of missing and needed data. Why would this not be synced?
2 avaliações positivas
4 Respostas
Accepted Solution
Participante de valor | Parceiro Elite
Janeiro 19, 2024 08:46
Hi @MStrebor75 - I see what you're talking about. I tested this (I don't create Deals in the mobile app normally) and can see the conditional logic...Leia mais
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