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Solved
AWilliams14 on October 15, 2024
Hi can we have reports that are captured on mobile devices where we have external sales people capturing data as soon as they leave clients office. This way we can verify the sales representative was at the clients premises
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 15, 2024 09:36
Hi @AWilliams14 , No, this is not possible in HubSpot and I'm not aware of any integrations in HubSpot that would solve for this either. You w...read more
Solved
MMaaniemi on October 09, 2024
Hello from a rainy Helsinki! A client of ours has been facing a weird issue as of late. In their HubSpot we have a single-line text properties which host links to their ERP system. These properties are perfectly working on the desktop app. However read more
4 upvotes
3 Replies
Accepted solution
Participant | Diamond Partner
October 22, 2024 02:13
Thanks for the replies! I contacted HubSpot support and after a week and a half of back-and-forth messaging HubSpot found a reason for this. It is a...read more
ESefaj on October 05, 2024
  Hi everyone! I'm facing a formatting issue when creating a call protocol (or any other element) with snippets. The format is messed up when onening the call protocol on the mobile app (e.g. no bullet points, no blank spaces etc.) . Is th read more
0 upvote
2 Replies
Member
October 06, 2024 16:18
Hello Jessica, thank you for your answer. I've tried it with both systems, iOS and Android. It's the same problem with both systems. I've downloaded ...read more
Solved
CityTale on October 03, 2024
Hello everyone! We have problems integrating some services (like forms and tickets) into our app. Problem is: after downloading the form ( /marketing/v3/forms/ ) or the ticket that i created on hubspot's dashboard, how to send those data from our read more
0 upvote
1 Reply
Accepted solution
Community Manager
October 03, 2024 16:39
Hey @CityTale , thank you for posting in our Community! It sounds like you're looking to integrate HubSpot forms and tickets into your app a...read more
Solved
Theresia_S on September 30, 2024
Hello, the main feature of the CRM for our company is that we can display our customers on a map on their mobile phones. This works in the browser via the GeoMapper application. This does not work on the mobile phone or I have not yet found a so read more
0 upvote
2 Replies
Accepted solution
Participant
September 30, 2024 07:23
Hi @Theresia_S , Unfortunately, as far as I know, GeoMapper does not have a dedicated mobile application or a mobile-optimized version that allo...read more
Solved
MFormby on September 11, 2024
Hey, how do I edit what appears in the 'About' the contact on the mobile app?
1 upvote
13 Replies
Accepted solution
Hall of Famer | Partner
September 13, 2024 01:59
@MFormby what I meant is that if the changes don't reflect on the mobile app for you (they do for me, see my screenshot), I'd recommend reaching ou...read more
chatty709 on September 11, 2024
I have a few questions. these are two screen size I took from my IOS app and it's showing all this information that I don't need the other issue on IOS app is I have to click on the tab down to search for what I am looking for in company inform read more
0 upvote
1 Reply
Participant
September 11, 2024 12:23
Hi @chatty709 , To hide or remove unwanted information on your iOS app, check the app settings or customization options. If the search tab behavio...read more
Solved
GVasas on August 20, 2024
Hello, I'm trying to figure out how I can make a QR Code take my user to a specific deal in the HubSpot mobile App. I noticed when I get emails for mentions on a deal, and I click that link it takes me directly to the mobile app. But whenev read more
0 upvote
3 Replies
Accepted solution
Most Valuable Member | Elite Partner
September 03, 2024 15:45
Hey there @GVasas . I just tested this and it works. I have the HubSpot app on my phone. I took the Deal URL from my HubSpot desktop browser ...read more
Solved
AdamCFCS on August 15, 2024
Hi All, My company is considering moving over to Hubspot professional. A lot of our workflow revolves around the use of tasks and assigning tasks to other team members. We noticed that on the mobile app, when you go into the 'Tasks' tab and op read more
0 upvote
4 Replies
Accepted solution
Top Contributor | Partner
August 15, 2024 10:26
Hi @AdamCFCS , Unfortunately, I don't think this is something that you are able to see in the app. I've had a look on my own phone and...read more
Solved
Ashrakat_Hossam on August 12, 2024
one of my team members is facing diffucluty logging in their hubspot account on the mobile app and keeps getting this message, while I tried to log in with his credentials on my mobile app and I didn't get this message or any messages at all we don read more
0 upvote
2 Replies
Accepted solution
Community Manager
August 12, 2024 17:11
Hey @Ashrakat_Hossam thank you for posting in our Community! I’m sorry your team member is having trouble logging in. The "trusted device" ...read more
ArthurMallory0 on July 16, 2024
This HubSpot hosted session was an open forum specifically designed for HubSpot's customers in the Health Care industry. During the session, attendees had the opportunity to ask live questions and discuss their industry specific use-cases with a Hub read more
2 upvotes
1 Reply
Community Manager
July 17, 2024 08:39
Hi @ArthurMallory0 , Thank you for telling us about the HubSpot Health Care Office Hours event and for sharing all these valuable resources....read more
Solved
chatty709 on June 10, 2024
Please see both images. The one showing all the properties I've added is on my Android The properties that are not showing up and making me click on the arrows to show them is on my Apple Why all of a sudden is Hubspot on my apple limiting t read more
0 upvote
1 Reply
Accepted solution
Contributor
June 11, 2024 00:38
Hi @chatty709 , The issue may be due to several reasons like old app version or property settings. You can try: Check the app version and update ...read more
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