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TannerKnight on March 28, 2024
I recently stumbled onto something that might help other people experiencing this. My team was experiencing issues creating deals in the mobile app. We discovered that if you leave the Deal Probability blank, the deal would be created, but if you en read more
0 upvote
2 Replies
May 20, 2024 16:45
THIS SOLVED MY ISSUE!! I couldnt understand why only a 0 or 1 was allowed on deal create in the mobile app. 🙂 THANK YOU!
kstevens on February 28, 2024
Hello! Is there a way to customize the company records layout on the mobile app? For example, in our production org, we have several related cards on the company record: contacts, leads, deals, tickets, etc. However, in the mobile app, I can only se read more
1 upvote
1 Reply
Accepted Solution
Thought Leader | Platinum Partner
February 28, 2024 12:18
Hey @kstevens so for the moment it is not possible to make a special record customization for mobile. What i'm thinking is maybe re-arranging more
MDeeth on February 15, 2024
It has been 24 hours now that my deals are not loading in my mobile app. I have restarted my phone, deleted the app and redownloaded. Nothing is making the deals reappear, and I rely on this to run my business. any help or suggestions appreciated. read more
0 upvote
1 Reply
Hall of Famer | Partner
February 15, 2024 00:24
Hi @MDeeth , Are you seeing the deals on the web/desktop? It sounds like you already tried these steps: more
BNuthall on August 30, 2023
Hello, Has anyone had the problem where emails that have been attached to deals can't be opened in the mobile app - won't download. This means we have to manually add in emails and every attachment. See below screenshots. Thanks read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Partner
August 30, 2023 09:21
Hey @BNuthall it looks like the device doesn't support the .msg email file format. Some android devices don't natively support this. You can get more
Jyotshna on July 05, 2023
hello , we are not able to track the mails sent by the outlook mobile application in Hubspot... would like to know the process of capturing them.
1 upvote
6 Replies
Accepted Solution
Hall of Famer | Partner
July 05, 2023 07:58
Hi @Jyotshna , For calls, you can find the documentation here: more
EDeck on March 20, 2023
When viewing a list of contacts of a company on the hubspot app under the association's tab, there is a list of contacts. By default the 'Company Name' is below the contact name in the list. When meeting with customers, it's often helpful to op read more
1 upvote
4 Replies
March 20, 2024 02:28
To change the property displayed under the contact name in the list on the company record page in the HubSpot app, follow these steps: Open the more
DDabell on September 24, 2022
    I'm not able to see information from my team because of this error. We have a team of 30 people and others are having this problem. It's not clear who I need to contact to get it fixed or which bulletin board it should be part of. I don't read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
September 25, 2022 02:21
Hi @DDabell , There are steps HubSpot recommends for troubleshooting the mobile app. Can you go complete them and check if the problem more
PStacey on July 26, 2022
in the hubspot app when you scan a business card and you confirm the information is correct like the company and phone number. once you press complete it doesn't show the contacts phone number or associate it with the company they are part of, you read more
2 Replies
July 27, 2022 10:26
Hello, I did reach out to Technical support, and they said to read the community board or leave a note there for help, which i thought was strange. more
EbarakHossain on May 16, 2022
Hi friends, I need your kind advice. We have set up required properties for moving Deals to Closed Won and Closed Lost stages - it works just fine in the web app, but NOT in the Mobile app. In the mobile app, the modal doesn't pop up when the D read more
1 upvote
2 Replies
Accepted Solution
February 08, 2024 11:31
required properties work fine for us. We did however find that conditional logic based required properties do not work on the mobile app, and I have more
M4tr1xN30 on November 08, 2021
Hi Everyone. Can anyone tell me if it possible to configure the mobile app to allow the addition of Line Items from a product catalogue when adding a deal in the iOS app? Many Thanks Mark
0 upvote
1 Reply
Accepted Solution
Guide | Diamond Partner
November 09, 2021 03:31
Hi @M4tr1xN30 , Currently its not possible to attach a line item to deals in HubSpot iOS app. As you can see the screen-shots, there is not more
JONeill on May 19, 2021
We use the service pipeline for our project management team out on site and so they have their project progress on as a project management ticket. When they are out on site they use ipads and phones and are unable to check their project management t read more
8 Replies
Accepted Solution
Community Manager
June 22, 2022 09:43
Hi @ProfAndreyK & @AAntonini , I apologize for the late response! The Ticket functionality is now available in the iOS app: you can more
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