Mobile Application

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BNuthall on August 30, 2023
Hello, Has anyone had the problem where emails that have been attached to deals can't be opened in the mobile app - won't download. This means we have to manually add in emails and every attachment. See below screenshots. Thanks read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Partner
August 30, 2023 09:21
Hey @BNuthall it looks like the device doesn't support the .msg email file format. Some android devices don't natively support this. You can get more
Jyotshna on July 05, 2023
hello , we are not able to track the mails sent by the outlook mobile application in Hubspot... would like to know the process of capturing them.
0 upvote
6 Replies
Accepted Solution
Hall of Famer | Partner
July 05, 2023 07:58
Hi @Jyotshna , For calls, you can find the documentation here: more
EDeck on March 20, 2023
When viewing a list of contacts of a company on the hubspot app under the association's tab, there is a list of contacts. By default the 'Company Name' is below the contact name in the list. When meeting with customers, it's often helpful to op read more
1 upvote
3 Replies
July 03, 2023 04:53
follow these steps: Log in to your HubSpot account and navigate to the Contacts section. Go to the "Companies" tab and select the company more
DDabell on September 24, 2022
    I'm not able to see information from my team because of this error. We have a team of 30 people and others are having this problem. It's not clear who I need to contact to get it fixed or which bulletin board it should be part of. I don't read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
September 25, 2022 02:21
Hi @DDabell , There are steps HubSpot recommends for troubleshooting the mobile app. Can you go complete them and check if the problem more
PStacey on July 26, 2022
in the hubspot app when you scan a business card and you confirm the information is correct like the company and phone number. once you press complete it doesn't show the contacts phone number or associate it with the company they are part of, you read more
2 Replies
July 27, 2022 10:26
Hello, I did reach out to Technical support, and they said to read the community board or leave a note there for help, which i thought was strange. more
EbarakHossain on May 16, 2022
Hi friends, I need your kind advice. We have set up required properties for moving Deals to Closed Won and Closed Lost stages - it works just fine in the web app, but NOT in the Mobile app. In the mobile app, the modal doesn't pop up when the D read more
0 upvote
1 Reply
Community Manager
May 17, 2022 05:50
Hi @EbarakHossain Thank you for reaching out! I couldn't reproduce on my end while testing with the app - I would recommend more
M4tr1xN30 on November 08, 2021
Hi Everyone. Can anyone tell me if it possible to configure the mobile app to allow the addition of Line Items from a product catalogue when adding a deal in the iOS app? Many Thanks Mark
0 upvote
1 Reply
Accepted Solution
Guide | Diamond Partner
November 09, 2021 03:31
Hi @M4tr1xN30 , Currently its not possible to attach a line item to deals in HubSpot iOS app. As you can see the screen-shots, there is not more
ASmith12 on September 09, 2021
Hello everyone, I have a website for my law firm but my clients have been declining over the past three to four weeks and I am concerned. I'd like to create an application for my website so that people can quickly access it. Is Hubspot offering read more
0 upvote
1 Reply
Community Manager
September 09, 2021 19:19
Hello, @ASmith12 I will add some top experts to this matter @Dan1 , @Bryantworks any recommendations to @ASmith12 for a mobile app? more
JosephRichards on May 31, 2021
Just wanted to introduce Productive Call Logging to Hubspot users. I am the Head of Productive with the Productive Call Assistant app, which integrates with Hubspot. Using your current mobile number, you can log all your calls automatically, and read more
Community Manager
June 01, 2021 14:57
Thank you for sharing more about this app @JosephRichards . Kindly, Pam
JONeill on May 19, 2021
We use the service pipeline for our project management team out on site and so they have their project progress on as a project management ticket. When they are out on site they use ipads and phones and are unable to check their project management t read more
8 Replies
Accepted Solution
Community Manager
June 22, 2022 09:43
Hi @ProfAndreyK & @AAntonini , I apologize for the late response! The Ticket functionality is now available in the iOS app: you can more
JGurtis on April 05, 2021
Hello I have a little problem with the android app. After I made a call with one of my contacts, the app makes a log, that's OK. But I can't associate this logged call with their company, I want to see these logs on the company's page, not just read more
0 upvote
1 Reply
Community Manager
April 06, 2021 05:55
Hi @JGurtis Thank you for reaching out. This is not possible at this stage within HubSpot, I'd recommend upvoting this Idea in more
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